13 Points to Consider While Choosing eCommerce CMS [+ 6 CMS Platforms]

On-line purchasing has gained momentum over time, however organising a web based retailer, holding observe of gross sales and bills and managing product stock looks as if a problem to most. Nonetheless, a Content material Administration System (CMS) lets you do all of it effortlessly.

Regardless that a CMS platform was historically designed to assist a enterprise construct and handle an internet site utilizing instruments simply accessible by the admin dashboard, you’d be astonished to know that over half of the web sites accessible on-line are made utilizing a CMS.

Actually, WordPress powers 1/third of the online and is the most well-liked alternative amongst people and companies alike. Wix, however, is the quickest rising CMS, increasing 149% YoY.

Owing to CMS’s recognition, the worldwide Content material Administration Software program market is rising exponentially and is predicted to succeed in $123 billion by 2026. It’s certainly the best choice to construct knowledgeable, safe and strong on-line retailer.

CMS for eCommerce

Ecommerce CMS platforms allow on-line retailer house owners to create, edit and publish digital net content material with out writing code. As well as, they boast of many options like cost gateway integrations and stock administration.

In different phrases, an eCommerce CMS platform is nothing however a user-friendly infrastructure dealing with all of the backend retailer administration features of a typical eCommerce retailer.

As you may see under, SquareSpace, adopted by WooCommerce and 100sklepow, are the world’s prime three eCommerce platforms.

What to contemplate whereas deciding on an eCommerce CMS?

In case you are trying to make the journey smoother for you however are new to the method of selecting an acceptable eCommerce CMS, we’ve got listed down essential factors (or options) it’s essential to contemplate whereas deciding on the proper platform to your on-line store:


Realizing how a lot it is advisable to pay and what you get in opposition to it’s a very powerful issue to contemplate whenever you buy something.

There are some fundamental options that it’s best to have in your CMS, like organizing product pages, including cost types, managing order lists, monitoring stock, and so forth.

Put together an inventory of all CMS platforms that provide these as core functionalities. Then, evaluate these choices that suit your finances to see which one works finest for you.

The purpose is: don’t compromise on any core options as a consequence of expense. It’s advisable to check options for usability earlier than investing in them. So join a free trial or a bespoke demo in case you can to get a real style of the CMS platform in query.


Ecommerce platforms include loads of integrations and plugins. Relying upon your online business wants, a few of these may work effectively to your on-line enterprise. Record down the instruments you already use to your store and those you require. You’ll be able to look out for:

  • Social plugins for sharing and constructing buyer loyalty
  • E mail advertising instruments to nurture long-term buyer relations
  • Drag and drop plugins to ease content material group and publishing
  • Heatmap extensions to review buyer looking patterns on the web site
  • Search engine marketing plugins to assist with optimization and rank higher on Google and Yahoo!

Search engine marketing

Search engine marketing is significant for the success of your eCommerce enterprise. Your retailer should rank for the merchandise you promote. Due to this fact, it’s best to contemplate a platform with an intuitive dashboard and built-in Search engine marketing instruments. Plus, in case you have a devoted particular person within the staff to take care of your retailer’s Search engine marketing, the higher.

You would wish their assist to conveniently construct a weblog and design touchdown pages aside from optimizing your product descriptions with probably the most related key phrases. Having stated that, please additionally not compromise on the content material high quality.

A characteristic to handle your posts and observe their efficiency will probably be an added benefit. It ought to let you use your individual area identify to determine your model. An Search engine marketing-friendly CMS would assist you create Search engine marketing-friendly URLs both manually or routinely.

The CMS ought to be able to populating web page titles and meta descriptions. It is best to be capable of edit them manually as effectively. One other considerable characteristic can be gathering rankings, critiques, and feedback out of your prospects to spice up engagement.

Cellular compatibility

Cellular units contribute roughly 54.61% of search site visitors globally. Most eCommerce searches and purchases occur over cellphones, so your on-line retailer should be mobile-compatible. In any other case, you’ll miss out on an enormous chunk of potential prospects.

Due to this fact, search for a CMS platform that enables seamless content material modifying and web page administration. As well as, guarantee it provides mobile-optimized supply routinely by a responsive design for a great consumer expertise.

Customer support assist

By no means underestimate the significance of fine buyer assist except you have got an important IT staff to handle glitches.

In case you are a solopreneur or have a small staff with restricted IT expertise, select a CMS platform that gives simply accessible 24/7 customer support that will help you navigate by your on-line retailer setup and even later.

This is a crucial characteristic because the income loss will probably be extra important in case your eCommerce retailer is down, even for a couple of hours. Some eCommerce CMS platforms don’t present reside chat or telephone assist service in case you are not upgraded to their most costly package deal.

Due to this fact, be certain that your CMS assist is on-point, and you haven’t any hassle reaching out to them in case the shop has to take care of a technical drawback.


As an eCommerce retailer proprietor, knowledge safety ought to be your prime precedence. A knowledge breach could immediately destroy your popularity and shatter buyer belief. You should additionally present handy and safe cost processes.

Restricted and weak cost choices could result in buyer frustration and improve cart abandonment charges. Your CMS should adjust to safety requirements and assist HTTPS/SSL to make the checkout safer to your prospects.

As well as, enhance your eCommerce retailer’s credibility by showcasing safety badges on the location. In response to eBusiness Guru, 76% of customers is not going to purchase from an internet site if they’re unable to acknowledge the safety badges.

Due to this fact, use logos of probably the most trusted safety firms like Verisign, AMEX, Visa, TRUSTe, PayPal, and McAfee.

Different issues to incorporate in your eCommerce retailer are:

  • A firewall to dam unauthorized web site site visitors and scale back spam
  • A two-factor authentication system (e.g., fingerprint, OTP, safety query)
  • A privateness coverage hyperlink within the footer to obviously clarify how you don’t share the shopper knowledge with third-party websites.


You didn’t begin a enterprise to promote merchandise for a brief interval. You’re in for the lengthy haul. It’s good to sit up for development and choose a CMS which is scalable. As an example, as an eCommerce retailer, it’s possible you’ll face occasional spikes in site visitors throughout peak seasons.

The best CMS would carry out even below stress and assist dynamic options effortlessly. Your CMS platform ought to allow you so as to add merchandise as you develop your portfolio to maintain up with new traits.

Staging performance will assist you work within the background to see how your retailer would look post-changes with out impacting the reside efficiency of your web site.

Core performance

Suppose past creating and deleting pages to find what you want out of your CMS. For instance, it’s possible you’ll want features akin to web page group to categorize your merchandise, content material tagging for indexing, publishing/unpublishing seasonal content material, or just including photographs/movies.

Choose a CMS that gives these as core functionalities. Earlier than making a choice, please converse to some CMS platform suppliers and their prospects. Sit for a demo or use the platform without cost for a couple of days if that’s attainable.

Traditional editor

Most CMS options include a conventional WYSIWYG editor. It facilitates content material addition, deletion, and modifying by giving management to the consumer. Nonetheless, the editor does simply sufficient when it comes to content material however doesn’t handle the web site design.

New era editors handle this challenge by balancing design and content material components. They permit content material contributors to mark up headings, add hyperlinks or photographs, and ship them to the designer or match into the present web site look.


Ecommerce web sites have a number of merchandise below a number of classes, and as you scale, your lists will develop. Due to this fact, the search operate is essential for bettering the shopper expertise.

Most CMS platforms provide fundamental search performance, which can be incompetent in dealing with the stress throughout peak seasons. Due to this fact, search for an answer that permits prospects to find merchandise swiftly, even when your web site is giant.

It ought to permit search engines like google and yahoo to crawl by a number of pages and index them frequently. With out this performance, you’ll not obtain the quantity of on-line visibility you prefer to to your eCommerce retailer. The competitors is fierce. The search performance will set you aside.

Roles and permissions

A number of consumer enablement roles could not appear essential on the time of beginning up your eCommerce enterprise. However this characteristic turns out to be useful as you scale your online business and add new members to your staff.

The CMS you choose should provide the flexibleness to improve to this performance as and when wanted. For instance, test their enterprise model to make sure you can authorize people to carry out totally different actions on the web site.

Granting them role-based permissions helps preserve workflow and verify the standard of content material earlier than publishing.

Plus, you do not need to fret about delicate knowledge falling into the improper fingers. By means of this performance, you’ll at all times have management over your store.

SaaS or On-Premise

You should additionally analyze the internet hosting necessities to your CMS platform. The choices are on-premise and Software program as a Service (SaaS). On-premise is useful in case you have your individual internet hosting setting.

You will get the license rights and arrange the software program on an inner server. Premise-based CMS will want IT infrastructure and software program personnel. However in case you do not need the required infrastructure and can’t contain your staff, SaaS is the choice for you.

Underneath this mannequin, you pay a set subscription payment for the internet hosting setting and software program license. IT assist is obtainable by the SaaS service supplier. The software program is hosted in cloud servers that permit you the flexibleness to scale as per requirement.

Ease of use

Once more, please take a trial of the CMS resolution to research whether or not it matches into your present setup. That is necessary in an effort to test if all of your departments are snug utilizing it.

Permit them to check the options they would wish probably the most. In spite of everything — buying a CMS platform is a collective determination. Your staff ought to be utterly offered on the CMS platform.

Calculate hiring, coaching, implementation, and upkeep timelines and bills. Once more, the CMS, with a decrease requirement of adjustments in your present IT infrastructure and human useful resource capabilities, would most likely work finest for you.

What widespread errors to keep away from whereas making a choice?

Your CMS is an important constructing block of your digital storefront. A lot thought goes into finalizing the one that most closely fits your necessities. Furthermore, the method might be overwhelming for you and your staff. Due to this fact, it’s essential to not get googly-eyed or take a name in haste.

Make certain to keep away from the generally seen errors whereas selecting your supreme CMS resolution:

Falling for fringe options

Be cautious of “characteristic bloat” CMS options. Analyze your eCommerce necessities earlier than investing in options it’s possible you’ll by no means use. As an alternative, go for a “feature-rich” CMS which is loaded with options it is advisable to function your eCommerce enterprise with out friction.

Not seeing the large image

Shopping for a CMS based mostly on future wants will value you double, as your funding wouldn’t generate returns in the meanwhile, and complicated options will affect work.

As an alternative, want to put money into a less complicated resolution that gives scalability, addresses your future wants, and evolves as you develop.

Undermining ease-of-use

Bear in mind, your eCommerce enterprise contains a number of people with totally different ranges of IT abilities. Due to this fact, utilizing a CMS with a posh interface would cut back the staff’s general productiveness. You should, due to this fact, take the opinion of all members throughout the staff who can be utilizing the CMS. Involving them within the decision-making course of ensures ease of use for all.

Sidelining your content material administration issues

Shopping for a content material administration system shouldn’t be a knee-jerk determination. Take into consideration why you want one, and can it change something for your online business? If the solutions to all these questions are sure, what’s the benefit-cost ratio (BCR)?

In case you already use a CMS, you can too contemplate upgrading it earlier than choosing an alternate. On the finish of the day, it’s a must to be trustworthy in regards to the issues you beforehand encountered with an present platform and make sure the subsequent one makes your life simpler.

Decide: Common CMS platforms to decide on

On condition that there are such a lot of options providing best-in-class functionalities, it will probably turn out to be somewhat tedious and overhauling to pick out probably the most appropriate software program to your eCommerce enterprise. We don’t blame you.

Due to this fact, to make the choice course of a tad simpler, we’ve got listed six fashionable choices — all of which is able to make a superb addition to your eCommerce enterprise:

#1. BigCommerce

BigCommerce is a cloud-hosted eCommerce resolution that helps over 60,000 retailers. It has built-in options and CMS capabilities to fulfill the necessities of on-line shops of all sorts and sizes — throughout business niches.

It’s a SaaS resolution with a number of templates, a drag-and-drop web page builder, out-of-the-box Search engine marketing integration, and headless commerce APIs. BigCommerce is the proper CMS resolution for fast-scaling companies and even newbies.

The platform is obtainable on a month-to-month subscription foundation, and also you get entry to its finest options as you improve. BigCommerce Enterprise model permits fast buyer segmentation, superior product filtering, and limitless API calls.

#2. WordPress

WordPress is a feature-rich CMS that you may rework into an eCommerce platform by integrating plugins. These plugins assist mix options and performance of each platforms delivering a strong storefront.

You’ll be able to combine it with Shopify, WooCommerce, and BigCommerce to get the front-end flexibility and backend sturdiness you want.

#3. Magento

Magento is an open-source eCommerce CMS supplied by Adobe.

It’s an enterprise-level software program fashionable amongst fast-scaling and bigger companies as it’s extremely customizable and agile. Customers take pleasure in a headless structure supported by round 1,000 high-quality integrations and extensions. Safe cloud deployment provides high-performance storefronts.

#4. Shopify

Shopify is a SaaS eCommerce platform fashionable amongst startup retailers and small companies. It comes with quite a lot of options accompanied by a easy interface.

The platform provides customers entry to easy-to-use instruments for all retailer actions. Inexpensive pricing and a plethora of intuitive options make Shopify the perfect platform for brand spanking new entrants venturing into on-line promoting.

#5. Prestashop

Prestashop is an open-source platform that comes with over 5,000 customizable themes. It provides MySQL knowledge administration accompanied by round 600 options to construct a superb storefront.

Startups and small companies want Prestashop as it’s low-maintenance but wealthy in performance.

#6. OpenCart

OpenCart is a free-to-use open-source eCommerce CMS platform. It’s a self-hosted multifunctional resolution with extremely customizable templates. In addition to being straightforward to arrange, it lets you create a number of shops and promote limitless merchandise.


It provides integration with quite a lot of plugins, cost gateways, and transport strategies. OpenCart is useful for small companies with a restricted finances.

Are you able to supercharge your eCommerce enterprise?

Choosing probably the most appropriate CMS platform to your eCommerce retailer is a vital determination that decides the way forward for your on-line enterprise. It should meet your present wants and evolve as your online business grows. Due to this fact, take your time, contain your staff and conduct some analysis earlier than arriving at a choice.

Good luck!

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