Bugs are frequent within the subject of software program improvement. The causes of bugs vary from lacking or unclear necessities to miscommunication between totally different staff gamers and even technological modifications. When a bug is detected, it usually goes by a number of steps earlier than being fastened.
Zoho Bug Tracker is a web based software {that a} software program improvement staff can use to submit, monitor and repair bugs. This customizable software makes it simple to shortly log bugs and take motion.
Advantages of Zoho Bug Tracker
Zoho Bug Tracker affords the next advantages;
- A centralized place for monitoring points: A typical group could have a number of departments. Then again, as an utility grows, the variety of bugs is prone to improve. A bug tracker supplies a centralized place to trace all of those points, prioritize them, assign them to totally different technicians, and repair them.
- Environment friendly time administration: A bug tracker permits groups to deal with totally different points based mostly on their precedence. Such a staff subsequently all the time is aware of what must be tackled first and what can wait.
- Improves collaboration: A bug tracker supplies the staff with a typical platform to repair all points. Thus, such members will work as a staff and clear up issues as they come up.
- Improved workflow: A bug tracker makes it attainable to notice issues as quickly as they’re seen. Such bugs are categorized, that means the staff would not must waste a variety of time determining tips on how to repair them.
- Improved product high quality: With a bug tracker, issues will be noticed and resolved early sufficient earlier than the product is shipped. Such a software makes it simple to supply customer-ready software program.
Options of Zoho BugTracker
- Problem administration: Zoho Bug Tracker is with you all through the bug lifecycle. You may log a bug, decide its severity, assign it to a staff member, and monitor progress as it’s labored on.
- multi-platform: You should utilize Zoho Bug Tracker on smartphones and PCs. The provision of cell apps on Android and iOS permits customers to handle bugs on the go.
- Helps automation: You may automate repetitive duties by organising guidelines to set off desired actions and automate your emails.
- Customizable: Zoho Bug Tracker has default settings that can help you log your bugs. You may all the time change these default settings to fit your wants.
- Collaborative: This software permits you to add staff members to work in the direction of a typical purpose. For instance, the free tier permits for a staff of as much as three members.
- Billing: The timesheet characteristic makes it simple to document the hours every member makes. This software permits you to decide the billable and non-billable hours.
- Person administration: It permits the administrator to create totally different groups and assign them a workspace. This fashion you’ll be able to create modules, add customers and assign roles to totally different members from the identical room.
- GitHub Integration: GitHub Social Coding makes managing code and all bugs simple. Any modifications made to the supply code hosted on GitHub will likely be mechanically mirrored on Zoho Bug Tracker.
- Multilingual: Zoho Bug Tracker is on the market in additional than 27 languages and is appropriate for customers from totally different backgrounds.
Integration with different platforms
Zoho Bug Tracker integrates varied instruments wanted in a typical software program improvement setting. We will classify these integrations as follows;
#1. Zoho apps
Zoho has a number of apps that may add extra worth to the bug tracker. For instance, you’ll be able to combine it with Zoho Analytics and add knowledge to your points. Zoho Bill is beneficial in case your staff must create invoices.
#2. google app
You may monitor occasions and points utilizing the Google Calendar integration. You may as well create, share and edit information on the undergo the Google Drive integration.
#3. Microsoft apps
This bug tracker integrates with Microsoft Sharepoint and OneDrive, making including and deleting information simple.
#4. Exterior repositories
You may simply combine Zoho Bug Tracker with Bitbucket or GitHub and handle your repositories. Any modifications pushed to Bitbucket or GitHub will likely be up to date on Zoho Bug Tracker, making it simple to see when new bugs are launched.
#5. Handle paperwork
This software permits you to retrieve and drop paperwork from file administration methods similar to Dropbox and Field.
#6. Ticket methods
You may combine this software with Zendesk and Zendesk Promote to handle buyer points and monitor contacts and offers.
#7. Automation
With Zoho Move, you’ll be able to combine Zoho Bug Tracker with over 800 apps with out writing a single line of code.
Tips on how to get began with Zoho
Step 1: Check in to Zoho Bug Tracker
Go to Zoho and click on the “Get Began” button within the prime proper nook.
Zoho is a freemium platform, however we’re utilizing the free trial for now.
Step 2: Fill in your organization particulars
You may as well select to make use of Google or LinkedIn to avoid wasting time.
Step 3: Launch your account
After getting entered all the info, you’ll be able to create your first venture. The dashboard affords a number of choices so that you can select from.
Select ‘Discover Bug Tracker Templates’ or ‘Create your individual initiatives’.
For demonstration functions, we selected the primary possibility
How Zoho Bug Tracker works
You are actually able to submit, monitor and handle bugs on Zoho Bug Tracker. Observe these steps;
Step 1: Create a brand new venture
Click on the “Create New Challenge” button within the prime proper nook of your dashboard.
Step 2: Give your venture a title
The best title will rely on the naming conventions agreed upon by the event staff. We will name our venture “UI Group”.
Step 3: Give your venture a timeframe
One of the best initiatives are initiatives with deadlines. Relying on the severity, you may give venture days or perhaps weeks.
Step 4: Describe the venture
Describe intimately what the venture is about in a single or two sentences.
Step 5: Assign the venture to a gaggle
Since we’re making the primary challenge on Zoho, we haven’t any teams but. You may title your group in line with your naming conventions. For demonstration functions, we name our group “front-end.”
Step 6: Add tags to your venture
Tags make it simple to categorize and discover initiatives.
Step 7: Outline venture entry
You may make your venture “non-public” or “public”. When you select the “Personal” class, solely customers can view and entry it. Then again, “Public” permits portal customers to view, remark and comply with the venture. Nonetheless, solely customers have full entry.
Tips on how to submit a bug
Step 1: Begin a bug
After getting created a brand new venture, you can be taken to a brand new window.
Click on the “submit bug” button to get began.
Step 2: Give the bug a descriptive title
The best title will rely on the naming conventions agreed upon by the event staff and the character of the bug. For instance, “The app crashes throughout transaction processing” is a self-explanatory title for a bug.
Step 3: Describe the bug
Describe intimately in a single or two paragraphs what is going on earlier than you conclude that there’s a bug. You may clarify if it is a one time factor or one thing constant. You may as well spotlight how this impacts the consumer expertise and whether or not it must be addressed quickly or can wait. You may as well connect a number of information as proof of the bug.
Step 4: Assign the bug/challenge to a gaggle
The drop-down menu lists all of the customers you could have created in your venture. Select the corresponding group and go to the subsequent step. You may set “reminders” and add “followers” if wanted.
Step 7: Add bug info
This step captures particulars similar to tags, severity, due date, and launch milestone;
- Tags make it simple to categorize and discover initiatives.
- The severity determines how the bug impacts the general enterprise. You categorize the bug as ‘Showstopper’, ‘Crucial’, ‘Main’ or ‘Minor’.
Step 8: Publish the bug
As soon as you’ve got captured all the small print, click on the “Add” button to publish the bug.
You will have one thing like that when it goes dwell.
Zoho Bug Tracker: Greatest Practices
- Outline the bug monitoring course of: Earlier than utilizing Zoho Bug Tracker, you should outline how bugs are outlined and assigned to groups and the way the staff will repair them.
- Assign points to the correct staff: A typical staff consists of individuals with totally different abilities. If the bug is a database challenge, please assign it to the backend staff.
- Use automation options: Zoho Bug Tracker permits you to ship bug stories and progress stories by way of instruments like electronic mail.
- Use stories and evaluation instruments: You may achieve perception into the venture by viewing the stories and analytics dashboard.
- Use constant naming conventions: To keep away from confusion, you’ll be able to create a naming conference for logging bugs.
To dam
As you’ll be able to see, Zoho Bug Tracker is a strong software that helps to document and handle bugs within the software program lifecycle. Its nice options and ease of use has earned it a spot among the many finest bug trackers you should use.
It integrates with communication, collaboration, and reporting instruments, making it an necessary addition to software program improvement. The selection of instruments to combine with Zoho Bug Tracker is dependent upon the character of the software program you might be constructing and the top objectives.